Help Centre

Getting started

  1. What is Mootis?
  2. Why is it useful?
  3. How to start using Mootis
  4. Quick guide to getting started

Step-by-step Guide:

Part One: Joining Mootis

  1. Signing up
  2. Signing up with Facebook, Twitter or Linkedin
  3. Following people
  4. Finding people
  5. What are followers?
  6. What is a Mootis timeline?
  7. Individual & company profiles
  8. Alerts

Part Two: Getting active on Mootis

  1. Posting a Moots
  2. Interacting on Mootis – Mentions, Comments, Likes, Remoots, Direct messages
  3. Banked Moots
  4. Creating a Poll
  5. Using Hashtags
  6. Company pages - Adding people to your company page
  7. Company pages - Areas of interest
  8. Company pages - Rated skills and average user ratings

Part Three: Privacy

  1. Public and protected Moots
  2. Protecting and unprotecting your Moots
  3. Approving or denying follower requests
  4. Blocking and Reporting

Part Four: Customising your profile

  1. Email Notifications
  2. Changing your profile picture and background images
  3. Adding information
  4. Changing your email address
  5. Verification
  6. Customising your design
  7. Mootis limits (API, updates, and following)
  8. Troubleshooting tips

Getting started

This guide will help you make the very most out of Mootis.

What is Mootis

Mootis is an online social networking website and blogging service for anyone interested in the Legal sector. A Moots is a blog, comment, opinion, observation or idea. It can be upto 500 words and can also contain images, video, audio and documents. Mootis is the best way to connect with like minded people, express your views and discover what's happening in the world of Legal.

Why is it useful?

Mootis contains a wealth of information you will find valuable on a whole range of different levels and provides the opportunity to connect with local, national and worldwide Legal communities. Keep abreast of Legal related news, trends or stories and engage in debates and discussions with like-minded individuals.

How to start using Mootis

Make the most of Mootis by taking in real-time information that is of interest to you. Follow interesting individuals or companies, keep abreast of the latest relevant news and start Mootsing You will get the most out of Mootis if you contribute your own content.

Find and follow others

Start by finding and following other interesting Mootis accounts.

Check your home page regularly

Moots from those you follow will show up in a stream on your Mootis timeline. Once you've followed a few accounts of your interest, you'll have a new page of information to read each time you log in.

Click links in others' Moots to view articles, images, videos or audio they've linked to. Click hashtagged keywords (#) to view all Moots about that topic.

Quick Guide - How to start Mootsing:

Here's a quick guide:

Here is a quick guide of how to get started on Mootis. For a more detailed step-by-step, follow the necessary links or return to menu and choose what you would like to learn more about.

1. To Moots or not to Moots?

Post a Moots on anything you feel is relevant or engaging. It could be a commentary on recent news, an update on your professional career, a question or response to another Moots or even just a statement of what you are doing/enjoying/feeling at that time. Mootsers are free to write whatever they feel they would like their followers to read. Moots can include links, images, audio, video or documents.

2. Engage with other Mootsers

Once you're ready to begin posting your own Moots, mention other users by their Mootis username (preceded by the @ sign) in your Moots. This can draw more attention to your message and can start a new conversation.

For more information, read the section on Interacting on Mootis.

3. Remoot, tag or comment

Use existing information from other people's Moots to find your own voice. Remoot a Moots you've found and would like to share with your followers. Reply with your reaction or thoughts to a Moots by tagging the Mootser's username (preceded by the @@ sign) in your response or by directly commenting on their Moots.) React to news updates through your own Moots commentary.

4. Use hashtags to assign your Moots to certain key topics

When you get to grips with Mootsing, try including hashtags within your Moots to assign categories to your posts. This could start trends or encourage responses - by turning that hashtag into a searchable link/category.

For more information, read the section on Using Hashtags

5. Grow more confident - use other Mootis features

As you become more confident using Mootis try using the sites other features such as direct messages, polls, uploading videos etc. Learn how to include images, videos, audio or documents in your Moots.

Part One: Joining Mootis

Step-by-step Guide

Signing up with Mootis

To create an account:

  1. Go to @url and click on the 'Sign up' button located in the top of the homepage.
  2. If you are registering as a company, select the business page option on the homepage screen.
  3. Fill in the registration form.
  4. If you are registering as an individual the registration form will ask:
    • For your first name, last name, email address country and region.
    • Following this you will need to select your gender and create a username and choose a password (usernames are unique identifiers on Mootis) - type your own, we'll tell you if the username you want is available. Note: Your username can not be your email address, although once registered you can login using your registered email address.
  5. If you are registering as a company, the registration form will ask for you to:
    • Create a username (usernames are unique identifiers on Mootis) - type your own, we'll tell you if the username you want is available. Note: Your username can not be your email address, although once registered you can login using your registered email address.
    • Input your company name, email address (you wish to register with) and password.
    • Input your address including country and region
    • You will be then able to select areas of interest for your company. ( @foreach (var x in interests) { @x.Name, } )
  6. Click the next button and Mootis will then send a confirmation email to the email address you signed up with (If you have not received the email confirmation after a couple of hours, check your spam/junk folder in case it has been redirected into there).
  7. Click the link within the confirmation email you receive to confirm your email address and account.
  8. You will then be taken to Mootis site to login with your username/email address and password.

Extra information choosing a username:

  • Your username is the name your followers use when mentioning you within Moots, and direct messaging you.
  • It will also form the URL of your Mootis profile page.
  • You cannot change your username once you have registered.

Important information about your email address

  • If you have not received the e-mail confirmation after a couple of hours, check your spam/junk folder in case it has been redirected in to there.

Signing up with Facebook, Twitter or LinkedIn

You can also sign up using social media by selecting one of the following options on your screen.

When you click on one of the following options you will be redirected to the corresponding social network to authorise Mootis with your social media account. Accept the authorisation and you will be redirected back to Mootis to complete your registration.

Following people on Mootis

First steps after you've created your account

  • After you've signed up, you can start following accounts to create a customised stream of information on your timeline. If you register your location from the UK you will automatically receive news feeds from Mootis, @rss – You do not need to follow these accounts to receive their news updates. If you are an international user you shall receive news feeds that are appropriate for your location.
  • 'Following' means you'll get that user's Moots on your Mootis timeline. Following protected Mootsers enables you to see their Moots on your timeline and on their profile
  • You can unfollow anyone at any time.

How to follow someone on Mootis:

  1. Click on the username or navigate to a user's profile.
  2. Click the Follow button located on their profile page underneath their profile picture.
  3. Alternatively click the Follow button when you see it next to a users profile photo.
    • This could be when looking at another Mootser's follower list or profile page.
    • This could be when looking at people to follow suggestions.
    • When searching certain hashtags.

Note: Users with protected Moots will have to approve your follow request before you'll be able to see their Mootss. To find out more about protected Moots, read the Public and protected Moots section

How to follow a company on Mootis

  1. Click on a company name or navigate to a company page.
  2. Click the Like button located on their profile page. You will now become one of their followers and receive their updates.
  3. The company pages you follow will appear in a list on the left hand side panel of your profile.

How to unfollow someone on Mootis

  1. Click on a username or navigate to a user's profile.
  2. Click the unfollow button located on their profile page.
  3. Alternatively click the unfollow button when you see it next to a user's profile photo.
    • Note: You will not be notified if someone unfollows you and likewise those Mootsers you unfollow will not be notified if you unfollow them.

How to unfollow a company on Mootis

  1. Click on a company name or navigate to a company page.
  2. Click the unlike button located on their profile page.

Finding people on Mootis

How to find people by name:

  1. Type the username into the Search box at the top of your Mootis homepage. Your results will show a combination of people related to your search.

How to browse Mootis' suggestions:

  1. Suggestions of Mootsers to follow will appear on the right hand side of your screen.
    • You can see four users 'to follow' at any one time.

Advanced Search: How to search using different criteria using the search facility.

To search for people using different criteria:

  • Type a keyword into the search box and press enter on your keyboard
  • Or, type a keyword into the search box and scroll through the dropdown list that appears. If you do not see what your are looking for, click the 'Refine Your Search' button at the bottom of the dropdown list.
  • You will be taken to a page where you can view all Mootis posts that are linked to your keyword.

Note: Your keyword could be a name, last name, location, university name, company name or a key subject word.

You are then able to search the results of your keyword search via the following criteria:

  • People
  • University
  • Locations
  • Company
  • Posts

How to search people using different criteria using the Advanced Search Facility

You can also search for users, using the advanced search facility.

  • Click the 'View More' button underneath the 'People to follow' section in the top right corner of your screen.
  • You will be then taken to an Advanced Search page where you will be able to search the following criteria using the dropdown options available and typing in your own information.

What are followers?

What are followers, you may ask! Followers are Mootis users (individuals/firms) that choose to subscribe to receive your Mootis updates by 'following' (or liking) your page.

  • If you have a public profile, your Moots are visible to any registered user. Any Mootser can mention, Remoot.ToLower() or comment on one of your Moots, and all Mootis users can send you a direct message. Those who do not follow you do not get an update of your Moots on their timeline - they would have to directly visit your profile to see what you had posted.
  • If you have a protected profile, only your approved followers can see your Moots, and therefore only they can read, comment on or like one of your Mootss. Your Moots cannot be Remooted ever. However all Mootis users can direct message you.

To find out more about public and protected profiles, please read the section on Public and Protected Moots

Why would you want to follow someone?

As previously mentioned, by following someone, you are subscribing to receive their Mootis updates on your timeline. If they are a protected Mootis user, it enables you engage with them online, reading and commenting on their Moots. You could chose to follow colleagues, peers, friends, firms, people of interest, very active Mootis users etc. It really depends on the kind of Moots you would like to read.

  • You will automatically follow certain news feeds and the Mootis account.

Why would you not want to follow someone?

You may chose not to follow someone because you do not wish to see their Mootis updates or you do not feel that becoming their follower is appropriate. Who you choose or choose not to follow is entirely at your own discretion. However you may also choose not to follow someone because you find what they publish offensive or abusive. If so you have the option to block or report that user, or a particular comment made by that user to Mootis. For more information on how to block or report a Mootis user, please read the section Blocking and Reporting.

What is a Mootis timeline?

Definition: Your Mootis timeline is an aggregate stream that shows all Moots from those you have chosen to follow on Mootis, as well as your own Moots and automatic news updates from Mootis and relevant RSS feeds.

What's in your home timeline?

When you log in to Mootis, you'll land on the Mootis timeline view of your homepage.

  • The most recent Moots will appear at the top.
  • You can interact with Moots from within the timeline by clicking the Like, Remoot, Comment or Share buttons.
  • There is also an option to Report Moots, Block user, Report user or Bank a Moots. Banking a Moots means that you would like to store it on the right hand side of the screen to be easily accessed when you choose to read it again.
  • As an individual profile, you have the option to see your own Moots exclusively. Click on the My Moots button directly above your Mootis timeline and a timeline of only your Moots (and Remoots) will then appear.
  • To find out more about the differences between individual and company profiles please follow the link to this section.

Note: If you see Moots in your timeline from users you don't follow, check to see if they are Remoot's. It's likely someone you follow chose to re-broadcast a message. The message will have a sign above it.

Individual and Company Profiles

When you register to Mootis you have the option to create either an individual or company profile. Both options provide you with very similar profiles except companies get a few small extra features.

Brief summary of the additional features of the Company pages

Header photo

On a company profile you have the option to change your header photo to a personalised company image. On an individual profile you can only select a premade design.

People

Individual users on Mootis that work for a company can now become affiliated with a company page. They will appear in a list that can be found underneath the 'People' tab on a company page.

To find out more about how to do this read Company Pages - Adding People to Company Pages

Invites

On company pages there is an option to invite email contacts to view the company page, join Mootis and follow you. This can be done by clicking on the 'Invite' button located on the company page.

This can be done by any Mootis user viewing that page by inputting the email addresses of those you wish to invite, seperated by a comma. A tailored Mootis email will be sent out inviting individuals to view the company page.

Note: If the individual is not a member of Mootis, the links within the email will direct them to the homepage to register.

Likes

In addition to followers you will have a list of people that have 'liked' your profile, these will still in effect be your followers but you will also have a 'like' counter at the top of your profile page. When a user has liked your company profile they will receive your Moots on their timeline and be able to rate your company on a series of categories. The company page will also appear on a list located within the left hand panel on that persons profile.

Rate Categories/Average User Rating

Company profiles can be rated by users that 'like' the page. The categories are:

    @foreach (var item in t.rateable(true)) {
  • @item.Name
  • }

These categories are rated out of five stars.

To find out more read Company Pages - Rated skills and average user ratings

Areas of interest

Company profiles can identify their areas of interest

    @foreach (var item in t.rateable(false)) {
  • @item.Name
  • }

These selected areas will appear on the profile and also form the criteria that people can use to search by. These areas can be chosen during registration or via your settings

To find out more, read Company pages - Areas of interest

Contact Info

Company profiles can include additional information, including a website link, telephone number and address. This can be done during registration or via settings.

About Section

Company pages have the option to write a longer about section describing the company. There is no word limit. This can be done during registration or via your settings.

Mootis Timeline

Individual profiles have a seperate timeline called 'My Moots' which shows that a user's Moots exclusively as well as a timeline. Company profiles on the other hand, have only a timeline where their Moots and everyone else's Moots can be seen.

Alerts

What are Alerts?

Definition:Mootis will provide you with a list of your most recent notifications/alerts. This includes who has been viewing your profile, new followers, likes, Remoots and comments.

  • Mootis will send you alerts you can see how others on Mootis are interacting with you.
  • You can see your alerts via the Alerts tab.
  • Just click on Alerts icon at the top of the home page, and you'll be directed to a page where you will be able to see which of your Moots has been liked, Remooted or commented on. As well as who has been viewing your profile recently and who has followed you.
  • When you have a new alert, you will be notified by a small sign on the alerts tab. Once you have seen the notification, this sign will disappear.

  • By clicking the Alerts button you will see all of your notifications on a separate page.

Part Two: Getting active on Mootis!

Posting a Moots

This section will tell you everything you need to know about posting a Moots

How to post a Moots:

  1. Sign in to your Mootis account.
  2. Type your Moots into the box located in the centre of your screen.
  3. Your post can be up to 500 words (Mootis will count the words for you so you know how many you have left) and can include images, video, audio or documents
  4. Click the Post button to post the Moots to your profile.
  5. You will immediately see your Moots in the timeline and on your profile page. For other users who follow you, it will appear on their homepage timeline and they can also see it by going to your profile.

How to include images, video, audio or documents in a Moots:

  1. To add an image, video, audio or document click the 'Add files' button indicated by a paperclip.
  2. Choose a relevant, compatible file and click Upload.
  3. The file will upload and appear underneath your Moots.)
    • Note: You will not be able to see an image or video you have uploaded until you post the Moots, you will only be able to see the filename.

Deleting a Moots

  1. To delete a Moots, find the Moots you wish to delete and click on the settings icon found within the panel of icons on the left hand side below the Moots.

  2. You will then be presented with the option to either Delete Moots or Bank Moots
  3. Click Delete Moots
  4. The Moots will now be deleted from Mootis entirely.

Note: This action cannot be undone.

Note: Moots cannot be edited/amended, they can only be deleted.

Interacting on Mootis!

Mentions, Comments, Likes, Remoots & Direct Messages

You can become more interactive on Mootis by Remooting other Moots, commenting on Moots and mentioning users in your Moots.

Mentions

Definition: A mention is a Moots containing another users Mootis username, preceded by the "@@" symbol. Mentions can be used to engage with other Mootis members by alerting them of your inclusion of their name within your Moots

  • The mention can appear anywhere in the body of the Moots.)
  • If you mention a Mootis user, that mention (eg: @@Mootis) will become a direct link to their profile page.
  • You can mention as many Mootis users as you like in your Moots (subject to character limit).
  • The Mootis user/s you have mentioned will be notified of this mention via their alerts tab.

Things to note:

  • Visiting another user's profile page on Mootis will not display Moots that mention them. They are the only ones who are personally notified of the mention. Visiting a profile will only display a user's Moots and Remoots
  • If you type someone's username without it being preceded by the @@ symbol, it will not 'tag' them.

Comments

Definition: A comment is a response to a Moots that is posted directly underneath a Moots. Comments can be up to 500 characters and can include images, video, audio and documents.

How to comment on a Moots

  • To comment on a Moots you click the comment button found within the panel of icons on the left side below the Moots and type your message.
  • The comment will appear on that users profile underneath the Moots and the timelines of the followers of that user.
  • It is indicated by the comment symbol found on the right hand panel beneath the Moots.) A Number next to the symbol will identify how many comments their are.
  • The user who's Moots you have commented on will be notified of this via their Alerts tab.
  • You can also mention Mootis users in your comment by writing their username preceded by the @@ symbol.

How to delete a comment:

  • Locate the comment that you wish to delete (it has to be a comment you have written from your Mootis account)
  • Click on the Settings icon on the right hand side of the comment. A box will then appear offering the option Delete. Click Delete.
  • Note: This action cannot be undone.

Likes

Definition: A Like is a way of acknowledging a Moots, most commonly it is used to show that you like the content of the Moots.) It is represented by a heart icon.

How to like a Moots:

  • Click on the heart icon

    found within a panel of icons on the left handside below the Moots you wish to like.
  • It will then indicate you have liked it at the top of the Moots
  • The icon will turn green and an additional number will be added next to the heart icon on the right hand side panel next to the Moots.) This number indicates how many people have liked it so far.
  • Clicking on the heart icon again will reverse your action and you will no longer 'like' the Moots.
  • The user who's Moots you have liked will be notified of this via their Alerts tab (but not when it's unliked).

Remoots

Definition: A Remoot.ToLower() is a repost of someone else's Moots.) Once Remooted it will appear on your own Mootis timeline. It is a way of sharing Moots with your followers.

  • Remoots look like the original Moots and will include the original author's name and username but it is identified as Remoot.ToLower() by the Remoot icon that will appear above the Moots.)
  • If you Remoot someone, it will appear on your profile, your timeline and the timeline of those who follow you.
  • If someone Remoots you, it will appear on their profile, their timeline and the timeline of those who follow them.

How to Remoot

  • Find the Moots you want to Remoot
  • Click on the Remoot button found within the panel of icons on the left hand side below the Moots
  • Done! It will indicate that you have Remooted it at the top of the Moots, the Remoot.ToLower() icon will turn green and an additional number will be added next to the Remoot icon on the right hand side panel below the Moots.)

  • The Moots will now appear on your My Moots timeline and the timelines of all those who follow you.

How to cancel a Remoot

  • Find the Moots you no longer wish to Remoot
  • Click on the Remoot button found within a panel of icons on the left hand side below the Moots.)
  • Done! The Moots will no longer appear on your My Moots timeline and will be removed from the timelines of all those who follow you. This will be indicated by the Remoot.ToLower() button not being highlighted and a number being deducted from the total count of Remoots that appears next to the Remoot icon found in the right hand panel beneath the Moots.)
  • The user who's Moots you have Remooted will be notified of this via their Alerts tab, but not when it is cancelled.

Note: If you accidentally Remoot.ToLower() a Moots and immediately cancel the action, the Mootis user who's Moots you Remooted may already have received a notification of that Remoot.ToLower() (even though it will not appear on the Moots itself)

Direct Messages

Definition: A direct message is a personal message sent directly to someone on Mootis. These messages will never appear on any Mootis timeline or My Moots page. These are direct messages intended only for the person you are sending the message to.

  • When you receive a direct message you will be notified by a small circle which will appear above your messages tab.
  • Direct messages can be up to 500 words long.
  • There are three folders within your inbox where messages can be stored. Inbox, Archive and Trash.
  • The Inbox stores all the messages you send and receive.
  • The Archive is where you can store specific messages for later viewing.
  • The Trash folder is where your unwanted messages can be moved.
  • Your messages will automatically appear in your Inbox, to move them to either the Archive or Trash folders you can do so by selecting the relevant icon that appears below the message within the Inbox. See below:
    1. Move to Archive
    2. Move to Trash

Please note: When you move a direct message to your trash folder (sent or received), it is moved from your account only, not the account of the other recipient.

How to send a direct message

  • Click on the messages icon at the top of the page
  • You will then be directed to your inbox.
  • Click the New message button
  • In the address box, type the name or username of the person you wish to send a message to.
  • Enter your message and click Send.

Banked Moots

Banked Moots are posts that you can save to read at a later time. It is a good way of keeping important Moots to reference later without having to scroll through a users timeline.

To bank a Moots:

  • Find the Moots.ToLower() you wish to bank.
  • Click on Settings button found within a panel of icons on the left hand side below the Moots.)
  • Then select 'Bank Moots'.
  • Your banked Moots.ToLower() will appear in a list on the right hand side panel of your homepage.

Creating a Poll

Definition: A poll is a small survey that you can create on Mootis to ask your followers questions and collate data from the responses. The polls are kept anonymous, the creator of the poll is never revealed and the respondents are never revealed.


  • Polls will appear at the top of your timeline.
  • There will only ever be one poll visible at any time. Once you have completed a poll, the screen will refresh and if there are any new polls, a new poll will appear.
  • When you create a poll, it will appear on the timelines of those who follow you.

How to create a poll:

  • To create a poll, click on the create button found at the bottom of the Your Polls section on the right hand side of your timeline.
  • A pop up box will then appear asking you to input a title, your question and your answers.
  • You will automatically have two answer boxes open. To add another answer click Add another answer.

  • When you are happy with your poll click Create Poll and your poll will automatically appear on your timeline and the timeline of your followers.
  • You can view the anonymous responses by clicking on the name of the poll on the right hand side of your screen in the Your Polls section.



How to delete a poll:

  • To delete a poll you have created, go to the Your Polls section on your homepage. Find the poll you wish to delete.
  • Click the trash icon next to the poll and the poll will be deleted completely.

Note: this action cannot be undone.

How to click off a poll:

Polls are not compulsory and you do not have to respond to them if you do not want to.

  • To click off a poll, click on the settings icon found on the bottom right hand side of the poll and click Remove Poll.
  • This will remove the poll from your timeline completely and you will not have to respond to it

Things to note:

While the polls are anonymous the people that receive the poll will know it was created by someone they follow and likewise the poll creator will know the respondents are people that follow them

Using Hashtags on Mootis

Using hashtags to categorise Moots by keywords:

  • People use the hashtag symbol # before a relevant keyword or phrases (no spaces) in their Moots to categorise those Moots and help them show more easily in Mootis Search.
  • Clicking on a hashtagged word in any message shows you all other Moots containing that keyword.
  • Hashtags can occur anywhere within the Moots.)
  • Hashtagged words draw focus on a Moots, assigning it to a certain topic.
  • People can make anything a hashtag, words, phrases or abbreviations that can catch on and begin to trend
  • If you Moots with a hashtag on a public account, anyone who does a search for that hashtag may find your Moots

Company Pages: How to add people to your company page

Individual users on Mootis that work for a company that are registered on Mootis can now become affiliated with their company page. These users would then appear within a seperate tab on the company page, titled 'People'

To add a user to your company page:

  • Click on your 'People' tab and select the 'add employee' option.
  • Type in the name of the person you wish to add, and a drop down list should then appear listing specific users.
  • Click on the person/people you wish to invite and then click on the 'Invite' button.
  • The user/users will then receive an invitation (much like a friend request) asking them to join the page as an addition to that list.

Note: You have to be the administrator/owner of that page.

Users can add themselves to the 'People' list on a company page:

  • Individual users can join the list themselves by typing in and selecting their company from the dropdown list that appears, when they register as a user , or via their profile settings.

Company Pages: How to choose your Areas of Interest

There is an option to select your company's areas of interest. These areas are legal based specialisms that will appear on your company profile and become part of the criteria people can use to search profiles.

    @foreach (var item in t.rateable(false)) {
  • @item.Name
  • }

This selection can be made during registration or via settings.

Company Pages: Rate Skills/Average User Rating

Company profiles can now be rated by the users that like your page. The criteria are the same for all company pages. Each skill appears one by one on the top left bar of a company profile. Users (who like your page) will then be able to click how many 'stars' they want to give you foreach skill.

Categories that can be rated are:

    @foreach (var item in t.rateable(true)) {
  • @item.Name
  • }

Once a user has rated one skill, the page will refresh and a new skill will appear to rate.

All the ratings a company page is given will be tallied up to create the average user rating, which will appear at the top of your page.

Part Three: Privacy

Public and Protected Moots

The difference between public and protected Moots

  • When you sign up for Mootis you have the option to keep your Moots public (the default account setting) or to protect your Moots.
  • Accounts with protected Moots require manual approval of every person who requests to follow the user.

Who can see my Moots?

  • Public Moots (the default setting) are visible to any user.
  • Protected Moots may only be visible to your approved Mootis followers.

Note: If you at one time had public Moots, those Moots will no longer be public or appear in public Mootis search results. And likewise, unprotecting your Moots will cause any previously protected Moots to be made public.

Why would I protect my Moots?

If you want to control who can follow you, and therefore control who can see your Moots .

You can always change your mind and make them public later.

When you protect your Moots, the following restrictions are put in place:

  • People will have to request to follow you; each follow request will need approval.
  • Your Moots will only be visible to users you've approved to follow you.
  • Other users will not be able to Remoot.ToLower() your Moots, including those who follow you.

My Moots are protected - will people be able to see the actions I take?

  • If your Moots are protected, only your approved followers will see your Moots, comments and Remoots.

Note: If you comment on a Mootis user’s Moots who has not got protected Moots, that comment can be seen by everyone who chooses to view that users page, regardless of whether they are one of your approved followers. This is because while your My Moots page is protected, their My Moots page is not.

Protecting and unprotecting your Moots

The default setting when you register will be a public Mootis account. To change this see the instructions below.

How to protect your Moots:

  • Go to and click on your Settings tab.
  • A new page will appear, scroll down and click Security and Privacy.
  • Click on Protect my Moots so it's checked.
  • Finally click on Save changes and your profile is now private.
  • When you have protected Moots, an extra icon will appear at the top of your profile page which is where you will be notified of all your follower requests.

How to unprotect your Moots:

  • Go to your Settings tab.
  • A new page will appear, scroll down and click Security and Privacy.
  • Click on Protect my Moots so it's unchecked.
  • Finally click on Save changes and your profile is now visible.

Approving or denying follower requests

For those users with protected Mootis accounts

How to approve or deny a follower requests:

  1. Sign in to your Mootis account.
  2. Click on the Follower Requests tab to see your new follower requests, and choose to either approve or deny the follower request by selecting Approve or Deny


Note: Accounts with public Moots will never be asked to approve a follower request.


Blocking, Reporting

Blocking

Blocking someone prevents them from seeing your presence or activity on Mootis. By blocking them you are essentially removing your existence from their Mootis site, so they cannot contact you or interact with you.

Blocked users cannot:

  • Follow you on Mootis
  • Find you in a Mootis search
  • See your Moots posts or uploads

Note: We do not notify the Mootis user that they have been blocked; however they may discover this themselves when they can no longer find you/interact with you on Mootis.

How to block a Mootis user

There are two ways to block a user:

  • Find a Moots they have posted.
  • Find them on your followers list.

Once you have done this:

  • Scroll your mouse over the Settings icon that appears on the bottom left hand panel beneath the Moots or next to the user information
  • A pop up list will then appear.
  • Click Block User.

Reporting

How to report a Mootis User

  • Find a Moots they have posted.
  • Find them on your followers list.

Once you have done this

  • Scroll your mouse over the Settings icon that appears on the bottom left hand side panel beneath the Moots or next to the user information
  • A pop up list will then appear.
  • Click Report User.
  • You will then be asked to confirm this selection.

A member of our Mootis team will process your report at the soonest possible time and take the appropriate action. You will be informed (via the e-mail address you provide) of what is being done to address your report.

We will not share information of the person who made the report to anyone - with the exception of the police if such action needs to be pursued.

  • Anything that breaks the law will be reported to the appropriate authorities
  • Anything that breaches Mootis user agreement will be removed and the account may be deleted
  • Mootis reserves the right to remove any information/account that breaches the Mootis user agreement – Click here to read the Mootis User Agreement

How to report a specific Moots

  • Find the Moots they have posted.
  • Scroll your mouse over the Settings icon that appears on the bottom left hand side panel beneath the Moots
  • A pop up list will then appear.
  • Click Report Moots.)
  • You will then be asked to confirm this selection

Part Four - Customising your profile

You can customise your profile by selecting unique profile image, and by adding a name, location, education, employment and bio information that other users will see when they visit your profile page. You can also customise what notifications you receive from Mootis

When there is activity on your Mootis profile, Mootis likes to tell you this by e-mailing you. You have the option to turn these notifications on and off.

How to turn your email notifications on and off:

  • Go to the Settings tab found on the top right hand side of the Mootis homepage.
  • Scroll down and click on Email Notifications.
  • You will then have the option to select which notifications you receive email alerts for.
  • Once you are happy with your selections click Save Changes.

How to change your profile picture and background image:

How to change your profile picture:

  1. Scroll your mouse over the profile picture frame on the top left of your Mootis profile page.
  2. A small camera will appear and ask if you would like to Change your profile image.
  3. Click on the profile picture frame and you will taken to your computer folders where you can select a suitable image.
  4. Once you have done this and clicked Open you will be shown the image you have chosen within a frame which will indicate the dimensions you are allowed for your profile picture.
  5. Ensure your image is suitably within the square frame and click Save Picture.

How to change your background image:

  • Go to the Settings tab.
  • Scroll down and click on Design.
  • You will then have the option to choose a premade theme to become your new background image.

Changing your header photo

As an individual profile
  1. Scroll your mouse over the header photo image
  2. A small camera will appear and ask if you would like to 'Change image' when you scroll over it.
  3. Click on this and a pop up will appear with a variety of premade images to choose to become your new header image.
  4. Click on the image you would like to become your new header photo.

As a company profile

  1. Scroll your mouse over the header photo image/section.
  2. A small camera will appear and ask if you would like to 'Change image' when you scroll over it.
  3. Click on this and you will be taken to your computer folders where you can select a suitable image.
  4. Once you have done this and clicked 'Open' you will be shown the image you have chosen within a frame which will indicate the dimensions you are allowed for your header photo.
  5. Ensure your image is suitable within the frame and click Save Picture.

Adding/Changing Information

On your Mootis profile page, as well as your profile picture you are provided with an About section that you can customise to offer as much or as little information about yourself/company as you wish.

How to add/change your information on Mootis:

  • Click on the settings icon on your left hand panel on your homepage.
  • As an individual profile there are three sections that you can alter - Account settings, Personal details and Company Details.
    1. Account settings – gives you the option to change your First Name, Last Name, the email address you have registered to this account and your gender.
    2. Personal details – you have the option to add a small bio to your profile page, to add your location and add details of your college/university.
    3. Company details – you have the option to add the company you work for, your position within the company and some information about the company.
  • As a company profile the three sections that you can alter are Page Details, Contact Details and About Page
    1. Page Details – gives you the option to change company name, company website and areas of interest.
    2. Contact Details - you have the option to provide a telephone number, address and location.
    3. About Page - you can write a description of the company. There is no word limit.
  • Once you are happy with any changes you have made. Click Save Changes and your information will update.

Changing your email address

  1. Click on your Mootis Settings tab
  2. Select Account Settings - type in a new email address:
  3. Once you have typed in your new e-mail address, click the Save changes button to update your account.

Verification

Verification is a means of Mootis authenticating your profile. Verified accounts will carry an orange tick by their profile picture.

Mootis limits (API, updates, and following)

Why have limits?

Limits alleviate some of the strain on the behind-the-scenes part of Mootis and reduce downtime and error pages. For the sake of reliability, we've placed some limits on the account actions below.

Current Mootis limits:

The current technical limits for accounts are:

  • Direct messages: 150 per day.
  • Moots: 1000 per day. The daily update limit is further broken down into smaller limits for semi-hourly intervals. Remoots are counted as Moots.
  • Changes to account email: Four per 24 hours.
  • Following (daily): The technical follow limit is 1,000 per day. Please note that this is a technical account limit only, and there are additional rules prohibiting aggressive following behaviour.
  • Following (account-based): Once an account is following 2,000 other users, additional follow attempts are limited by account-specific ratios.

These limits include actions from all devices, including web, mobile, phone, API, etc. API requests from all third-party applications are tracked against the hourly API limit. People who use multiple third-party applications with their account will therefore reach the API limit more quickly.

These limits may be temporarily reduced during periods of heavy site usage.

Limited to 100 an hour.

What happens if I hit a limit?

If you do reach a limit, we'll let you know with an error message telling you which limit you've hit. For limits that are time-based (like the direct messages, Moots, changes to account email, and API request limits), you'll be able to try again after the time limit has elapsed.

Common Mootis troubleshooting tips

Please read below for common troubleshooting tips.

Is your browser up to date?

Many issues can be resolved by making sure you're using the most recent version of your browser. Information on, and downloads of, the latest version of your preferred browser can be found at the links below:

  • Firefox
  • Internet Explorer
  • Safari
  • Google Chrome

If a browser upgrade doesn't solve your issue, you can also try downloading an alternate browser using the links above.

Do you have browser add-ons or extensions enabled?

Some browser extensions can interfere with actions performed on @url. Try disabling any browser add-ons you may have enabled (you do not need to delete them completely), which may resolve the issues you are experiencing.

Alternatively, you may try clearing your browser cache and cookies. Here are instructions for clearing cache and cookies.